Third Party Spoken Messages

  • For simple verbal message, handle verbally

    • Example: Most messages between shadows are simple, spoken messages
      • "Ask Steven to call Jenny 867-5309"
  • Use your judgement
    • If message is longer or more complicated
      • Such as: a complicated message that needs to be delivered exactly
    • Or if it needs routing information for delivery outside the radio room
      • Such as: a message to be delivered to an ICS position in an EOC
    • Or if the message should be tracked
      • Such as: the third parties may need to refer to it again
    • Then write it down on the appropriate form, handle as a written message
  • Log all third party spoken messages on an ICS-214 

Third Party Written Messages

  • Third party written message always use an appropriate form
  • If the message is not on the appropriate form:
    • Best: Ask the author to use the correct form
    • Next best: Transcribe the message to the form, asking the author to clarify as you go
      • Check spelling and other details
    • Worse case: Staple the original to the new form only if necessary
  • If the form doesn't have radio routing information, use a radio routing slip
    • Radio routing information: message numbers, date, time, to/from position/location, operator information
  • If the handling order, to location or to position is unknown, use the recommended routing cheat sheet
  • The basic process of passing the message is the same, regardless of form
    • Generally, left to right, top to bottom
    • Group fields in the same section together
    • If the form has section, say the section name when starting a new section
    • For message text. send five words at a time
    • Some forms may have a specific technique