ARES of Delaware County Standard Operating Procedures Message Handling Procedures Current: Techniques for Handling Third Party Messages Techniques for Handling Third Party Messages Third Party Spoken MessagesFor simple verbal message, handle verballyExample: Most messages between shadows are simple, spoken messages"Ask Steven to call Jenny 867-5309"Use your judgementIf message is longer or more complicatedSuch as: a complicated message that needs to be delivered exactlyOr if it needs routing information for delivery outside the radio roomSuch as: a message to be delivered to an ICS position in an EOCOr if the message should be trackedSuch as: the third parties may need to refer to it againThen write it down on the appropriate form, handle as a written messageLog all third party spoken messages on an ICS-214 Third Party Written MessagesThird party written message always use an appropriate formGeneral messages on ICS-213; resource requests on ICS-213RR, etc.If the message is not on the appropriate form:Best: Ask the author to use the correct formIf they don't have one, provide it to themNext best: Transcribe the message to the form, asking the author to clarify as you goCheck spelling and other detailsWorse case: Staple the original to the new form only if necessaryIf the form doesn't have radio routing information, use a radio routing slipRadio routing information: message numbers, date, time, to/from position/location, operator informationIf the handling order, to location or to position is unknown, use the recommended routing cheat sheetThe basic process of passing the message is the same, regardless of formGenerally, left to right, top to bottomGroup fields in the same section togetherIf the form has section, say the section name when starting a new sectionFor message text. send five words at a timeSome forms may have a specific technique ×